Notion Alerts while at home

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3 comments

  • Avatar
    Rossi

    Hi Barbara  - can you please make sure you're using the latest version of the Notion app? If your notification preferences are still not saving after being on the latest version, can you please provide your device make/model to our support team and we'll work with our team to to resolve the issue. 

    From time to time a gust of wind, or a strong knock on the door can give a false alert. If you're receiving any false alerts, we'd love to know so we can continue to make Notion alerts more reliable. 

    You can reach our support team at support@getnotion.com or at (877) 668-4660. Cheers!

     

  • Avatar
    Barb Coons

    Hi Rossi,

    Thanks for the quick response.  I have the latest version of the app.  I am using a Samsung Galaxy S7 Edge. 

    I have received many on the slider, even when there's no wind.  No other device is giving false alerts.

     

  • Avatar
    Rossi

    Hi Barbara - thanks for the details, our support team will reach out to you directly for more information. Cheers!

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