Do I need to obtain a user registration or permit to alert the authorities of an event?
Many municipalities require that you obtain a user registration or permit to alert the authorities of an event. You should check directly with your municipality to confirm their requirements. If your municipality requires a user registration or permit, you are responsible for following those requirements, including renewing the registration or permit where applicable. Some municipalities may not require a user permit or registration.
What information might I need in order to obtain a user registration or permit?
If your municipality asks you to provide details about the Monitoring Company/Central Monitoring Station (CMS) or about Notion (Selling Company):
Central Monitoring Station (CMS)
PO Box 836
Williamstown, NJ 08094
Comcast Neptune, LLC d/b/a Notion and/or Get Notion
1701 John F. Kennedy Boulevard
Philadelphia, PA 19103
NOTE: Notion is a self-installed/do-it-yourself (DIY) product and is not professionally installed or serviced. If your municipality asks for the name of the company that installed and/or services your device, you should select “self-install”, “DIY”, or “N/A”. Please contact your local municipality with any questions.
What should I do after I obtain my user registration or permit?
If you receive a registration/permit number from your municipality, you must enter it into the Notion app to ensure the authorities will be alerted of an event. Some municipalities may not provide a user permit or registration number.
What if I fail to obtain a user registration or permit where it is required by my municipality?
Your municipality may assess fines against you or may delay or refuse to send emergency personnel if you do not have the required user registration or permit for your location.