To bring you top-notch 24/7 service, we’ve partnered with the security experts at Noonlight. In addition to push notifications, in the event of an emergency you’ll be able to text and speak with real, certified dispatchers.
Noonlight, formerly SafeTrek, uses advanced technology to keep people safe. The company focuses on building personal safety solutions for the modern world. Noonlight is the only company of its kind with technology that works everywhere in the United States, allowing users to get real-life help in the event of threats or emergencies, without requiring a 911 call or the ability to talk or text.
How does Notion’s partnership with Noonlight work?
Noonlight provides 24/7 professional monitoring for your Notion system. When an alarm is escalated past a push notification for your system, a Noonlight agent will immediately contact you to confirm the alarm. If you confirm the alarm with them or if they cannot get a hold of you, they will contact the local 911 operating center and coordinate the dispatch of police, fire, or medical responders to the address of your Notion system.
Can Noonlight Customize My Response Protocol?
At this time Noonlight’s emergency response protocol is not able to be adjusted. Therefore the time lapse between text notifications, phone calls to users and dispatching of emergency services in response to alarms is standardized for all users. However, if you have feedback for us, we’d love to hear it at firstname.lastname@example.org .
What’s the number for Noonlight so I can save it as a contact in my phone? Can I call that number back to get a hold of Noonlight?
Noonlight will call users from this number: (619) 304-4016
We recommend you store this number to a NotionPRO contact card in your phone so that texts and calls are not mistakenly ignored. You will be able to continuously text back and forth with the Noonlight operator, however they won’t be able to directly call back the operator after a missed call.
I saw Noonlight also has a mobile app, does my Notion subscription give me access to the app and those safety features?
The Noonlight mobile app is free to use and download. However, the premium subscription and associated safety features are separate from NotionPRO and will require a separate subscription. For more information go to noonlight.com or contact email@example.com