When NotionPRO escalates a door task to Noonlight, Noonlight will follow their protocol to escalate the alert to the primary and secondary users. If the alert isn't acknowledged, then Noonlight will contact the local police department to respond to your home. For this reason, we only anticipate escalating these alerts at certain times. If you're the one coming in and out of the door, then those alerts shouldn't be escalated.
Make sure you only arm your system if you're leaving home, or if you're going to bed for the night. Then when you come home, or when you wake up make sure that you disarm your system. This way you're only contacted for critical alerts when you really need them.
For questions, please don't hesitate to contact our support team here.