Unfortunately we do not currently have an easy way to check the battery life of your sensors. Our team is hard at work so that you can get a heads up when it's time to think about new batteries.
You might think that this feature should be a no-brainer; your phone and laptop both have battery meters that can even tell you how many hours the battery should last. However, the batteries used in mobile phones use different chemistry to power your device and quickly recharge when plugged in. Because the batteries in your sensors need to power things for many months and are not rechargeable, it is much more difficult for us to accurately measure the available power.
Until we offer a better method to check battery life, there are a few other hints that your sensors might be low on power:
- You might get a notification that your sensor is offline. The sensor should reconnect on its own but if it does not, try a few troubleshooting steps here to check if the battery is the culprit.
- If you have a Gen. 2 sensor, your sensor might be flashing the blue LED repeatedly. This means the sensor can connect to your bridge but it doesn't have enough power to stay connected.
- If you have a Gen. 3 sensor, your sensor might be flashing the green LED repeatedly. You’ll see this sometimes when the sensor has trouble connecting to the bridge. Other times the sensor may flash the red LED repeatedly. This means it is not able to keep its connection to the bridge.
Still have questions? Feel free to reach out to our support team for answers. Click here to submit a ticket. Or you can reach out directly at firstname.lastname@example.org or by phone at (877) 668-4660.