How Do I Reinstall My System If I Move To A New Home?

Setting up Notion in a new home is easy. Don't forget to pack your bridge and sensors when you go!

Taking Your System Down

It will be easiest to delete your your system from your account before you move. This way you don't need to remember which sensor is supposed to be for your front door or your back door.

Here's how to delete your system in the Notion app - this will remove the sensors and bridges tied to your account. 

1. Tap on System at the bottom if the screen
2. Tap on the Delete System button 

Resetting the Bridge

When you get to your new home and your new WiFi network is set up, you will likely need to reset your bridge. Here's how;

1. With your bridge plugged into an outlet, press and hold the gray reset button to the right of the LED window for 10 full seconds.
2. Unplug your bridge, and plug it back in

Getting Back up and Running

You'll most likely need new adhesives for your sensors. Request a free moving kit here! Or feel free to contact our support team to request more. We are available at [e-mail] or by phone at [phone].

Now you're set to install Notion in your new home! Open the Notion app and follow the on screen instructions to setup your system. This will work just like it did the first time you set up your system.

Questions?

Our support team is here to help at [e-mail] or [phone] to assist you.